Wednesday, October 24, 2012

Speak Like a Pro and Make Money Doing It!

One of the fastest ways to attract clients is to become known as the expert by speaking to groups. Yet, most people would rather be pushed from an airplane than get up in front of a group and speak. No one was ever born a natural speaker. When you watch dynamic speakers, it may seem as if they deliver their speech effortlessly. The ease with which they deliver their speech is the result of many hours of preparing and rehearsing.
I spoke and lead two workshops at the International Window Coverings Expo. I loved speaking to the business owners, sharing my sales and marketing strategies to help them grow their businesses. Believe me; it wasn’t always this way for me. It wasn’t too long ago that the thought of getting up in front of a group paralyzed me. I laid awake many nights worried about how I’d come across. What would they think of me? What if they’re not interested in what I have to say? What if I forget what to say? After years of practice, preparation, and training, my confidence increased and I became an effective speaker.
Let’s take a look at the world of speaking and what the benefits are to you.
  • When you become a speaker, you immediately elevate yourself in the eyes of the audience. They see you as the expert and this establishes instant credibility.
  • You’re reaching more than one person and that increases the chances of more people interested in your service or product.
  • Your confidence increases. As your speaking improves, the most powerful benefit is the improvement in your general confidence and self-image.
  • Research shows that in selling, a speech demonstrating your services is 50% more effective than the most glowing testimonial. You’re showing the audience first hand how you think and work.
  • When you’re speaking, the audience has come to you rather than you having to find them.
What makes a great speaker?
I saw Suze Orman, the financial guru, speak at a conference. As soon as she walked on stage, she connected with us. She was down-to-earth, funny, and knowledgeable. She shared her own personal story of growing up in Chicago, working as a waitress for several years making only $400 a month. Although she has achieved great success and fame, she had her ups and downs just like you and me. Because she shared authentically from her heart, she had us all sitting on the edge of our seats listening to every word she said.
Here’s 10 valuable tips to draw the audience to you from the beginning to end of your talk.
  1. Know who’s in your audience before you speak. Call the event or program planner to find out the profile of the people attending.
  2. Arrive early before you speak and walk around introducing yourself to some of the people. This helps to relax you and get you related to them.
  3. If you’re speaking for a half-hour to an hour, your talk should cover only 3-4 points. The audience can only retain a limited amount of information in a short period of time.
  4. Let the audience know at the beginning what you’ll be talking about and how long you’ll be speaking.
  5. Speak to only one person at a time for about 4-5 seconds. Don’t look over their heads. Speak to them. This helps to reduce nervousness, increase confidence, and connect with the audience.
  6. Create a compelling memorable story. People are interested in “you.” By sharing a memorable story, you’re connecting with the audience at a more personal level. They now will feel more related to you and what you have to say.
  7. Engage the audience throughout your presentation and make it interactive. Check in with them by asking questions. It’s much more fun when you include them.
  8. Throughout your talk, share other stories about people who you helped and the results. People love to hear real-life stories of triumph and success.
  9. End your talk with a “call to action.” What do you want as an outcome for your talk? Do you want the audience to take an action step? Do you want them to buy your product or service?
  10. Capture your audience. If you want to keep in touch with them, offer to send them notes from your talk or give a gift if they give you their business cards.
Here’s a story from a person who took my tips and the results he achieved.
“I was preparing to enter the ‘final exam’ interview step with a new company—the position was for US Sales Director—and I had to give a presentation on how I would construct their sales organization. I had to sell two things: my ideas and ME. I took Rochelle’s ideas to heart and revised my presentation. The presentation went very well and they made me an offer when I was done! Two major points my audience commented on were the opening story and that I asked them questions throughout the presentation. The other candidate didn't engage the audience, he just talked straight through. Guess what? The first task the President has given me is to work with the Market Development VP and create a presentation to launch the product to physicians. Rochelle's stuff works!”
If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.
© All Rights Reserved. Reproduction in whole or in part without permission from Rochelle Togo-Figa, Professional Sales Coach, is prohibited.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit www.SalesBreakthroughs.com.

Wednesday, October 10, 2012

Are You Creating Your Own Team?

Creating Your Own TeamI spoke to an entrepreneur today who was stressed out with all the things she needed to do in her business. It was clear by the sound of her voice that she needed help. Doing everything on her own was wearing her down and putting her into overwhelm. She’s a brilliant talented woman who wasn’t focusing on what she does best.

For most of us, it’s our passion that inspires us to go into business. We go into business with the strong desire to help people and make a difference in the world. But as we get more and more into our business, suddenly we realize there are many different hats we have to wear.

Although you realize bringing in business is a priority, all the things you have to do daily take you away from doing what you do best. Before long, you’re spending more time on the day-to-day tasks than on what will bring you in the most money.

You start off each day with a plan in place but early on you get side tracked by an unexpected situation. By the end of the day you realize you haven’t accomplished very much. You’re never going to grow your business trying to do many different things in your business. In addition, you have to focus more on doing tasks that you don’t enjoy doing.

I recently read a quote a friend of my posted on Facebook that sums it up. “A person’s most valuable currency is what comes naturally—if something isn’t easy, then don’t do it. You can’t override your feelings or ignore your core desires and expect to create something sustainable. When you let go of the activities that aren’t second nature, it opens up your creativity.” How true that is!

I can remember when I first started my business, I felt overwhelmed with all the tasks that needed to be done. I thought I was suppose to be super woman. I was doing work I didn’t like doing and it took longer to do because I wasn’t an expert. It didn’t leave me much time to do the work I loved.

As soon as I hired my first team member, I became more relaxed and more time opened up. I gave up the notion that I had to do it all. My creativity juices were brought back to life. I now reach out to my team of experts who help me in the areas I need help. I don’t always need them but I know they’re there when I do.

I invite you to do the same. Start by making a list of all your tasks. Next to each task, write your initial if it’s something you love to do or write an “x” if it can be delegated. Begin to create a team that you can reach out to help you who are experts. You’ll quickly see the difference it makes for you in your business.

Remember, you went into business because you’re good at what you do. Now it’s time to be doing what you do best.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Thursday, August 23, 2012

It’s Time to Raise your Financial Self-Worth

Financial Self-WorthI was recently on a call with a client who shared with me how she received all theses leads at an event she attended. I expected her to be excited with such a strong response. It was obvious by the number of leads she received that people needed her services. Yet, she was feeling frustrated and depressed. And, when I asked her why, she said, “Even if I get the business, I’m still not covering all my expenses.”

I felt so sad to hear this because she’s great at what she does and should be paid generously for her expertise. We went a little deeper and uncovered she was afraid to charge more because she had a low-worth mentality. She had worked many years as an employee. Although she was now a business owner, she was still thinking like an employee.

What she experienced is not uncommon for many people who leave the corporate arena to start their own businesses. It’s easy to sell a large ticket item when you work for someone else. But when it comes to stating your fee, you find yourself tongue tied and stumbling over what to say. Although you have a passion and desire to help your clients, and hope to be financially rewarded for doing that, your limiting belief about your self-worth determines how much to charge.

Here are some statements that show it’s time to raise your financial self-worth:
  • You know in your heart you’re not charging enough.
  • You’re afraid if you increase your fees you’ll lose the clients you have.
  • People are telling you that you should be charging more.
  • You don’t believe you deserve to charge more.
  • You’re afraid to go after bigger clients.
  • You’re not excited when you bring in a new client.
  • You resent the time you give to some of your clients.
  • You’re giving extra time to clients and feeling depleted.
If any of the above statements sound familiar and you want to turn them around, here are some ways to help you gain the confidence to raise your fees:
  • Make a list of the results clients get from working with you. As you write this list, you’ll gain more confidence seeing the value you bring to your clients.
  • Ask several current clients why they chose to work with you. You’ll be surprised and delighted by the reasons your clients hired you.
  • Visualize clients happily paying you what you’re worth. The more clearly you can see clients paying you what you’re worth, the more real it becomes.
  • Write down all the reasons you deserve to increase your fees. After you’ve written this list, read it over and over so you begin to see that you deserve to be paid what you’re worth.
  • Ask your satisfied clients for testimonials and then read them periodically. This will increase your confidence when you read how much you’ve helped them.
  • For each negative thought you have about raising your fees, change that thought to a powerful and positive thought. Instead of saying “If I raise my fees, my clients will leave, say, “I’m worthy of these fees and provide a valuable service to my clients.”
  • Next practice saying your new fees over and over until the words come out as easily as saying your name.
Remember many of the people you’re dealing with are business owners just like you. They see their own costs going up and expect your fees to increase too.

Remember the client I mentioned earlier. After working with her to shift her beliefs and thoughts about increasing her fees, I received a call from her. She was so excited she could hardly speak. She said, “I just met with a new client, presented my new fees and she hired me! And, it was so EASY!” Everything shifted for her once she raised her self-worth.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Wednesday, August 15, 2012

It's Time to Blow Your Horn

AnnouncementI recently met with my client, Jenny, who left her corporate job to start her own business two years ago. Her business has quickly grown, she had built up a clientele of loyal customers and she was ready to go after bigger accounts. Yet, there was something in the way that was keeping her from pursuing the bigger accounts.

Jenny had worked for someone else for many years. She was comfortable promoting their product and staying in the background. But now as a business owner, the product she’s promoting is herself. She was having difficulty creating a compelling marketing message and letting people know about her.

When I asked her what was holding her back, she said she doesn’t think she can compete with the big competitors. And, when we went a little deeper, we uncovered the real fear and that was she didn’t think she was good enough. Now, is this the truth? Absolutely not! She made this thought up and deep down she believes it.

For many entrepreneurs, we have difficulty blowing our own horn. What holds us back can be our limiting thoughts. We’re not always aware of these thoughts, but you know they’re there because they can show up in our behaviors.

Here’s how you know you’re holding yourself back:
  • You make excuses for not doing what you said you would do.
  • You blame circumstances or other people for your situation.
  • You find yourself distracted and sidetracked by other tasks.
  • You feel overwhelmed by everything there is to do.
  • You compare yourself to others.
If you want to take your business to the next level, you have to be willing to step out from behind the curtain and stand confidently and proudly center stage. It’s time to blow your horn, let everyone know how great you are, what you have to offer, and how they can help you.

It means “acting as if” you’re already that person. The more you act as if you are, over time you will become that person. It’s like being an actor. The actor takes on a role. She’s “pretending” to be that person; however, to the audience she “is” that person.

I did that when I created my new website. I wanted a new website that projected an image of professionalism yet softness. I took the leap and made the changes. At first it was scary. I wondered how people would respond. There was no reason to be scared, the response to the website has been so positive since I’ve launched it. In the first week, I’ve attracted two huge business opportunities. I’m so happy I made the leap!

Here’s 5 easy steps to help you blow your horn!
  • Make a list of your accomplishments. When you do this exercise, you’ll begin to see how much you’ve accomplished. Far more than you ever thought!
  • Make a list of the benefits people receive from working with you. This will help you become clear on what you provide for your clients.
  • Interview clients. Ask them what they like best about working with you, what is unique about you, and why they hired you.
  • Gather testimonials from your clients. Read those testimonials over and over, so you’re present to the results you’ve produced for your clients. These are your raving fans!
  • Take action now! What’s one step you’ve been wanting to do in your business and been putting off that you’re willing to take on today?

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Thursday, August 2, 2012

Your Thoughts are Key to Closing More Sales!

Woman ThinkingThe power of shifting the way we think is a principle that has been taught for decades by many well-known spiritual leaders. And, if you walk into any book store, you’ll see bookshelves lined with books about positive thinking. People are hungry to be free from negative thinking and want to be excited by what’s possible, yet learning how to apply this principle to their lives still eludes many.

In the course of the day we’re receiving thousands and thousands of thoughts. Many of the thoughts we have keep us playing small in life and from going after the things we want. It may seem as if we have no control over the thousands of thoughts that come into our mind. But, the truth is, we do have a say in what we think.

Consider that as human beings we are always in an ongoing conversation with ourselves. Notice the conversation you’re having with yourself when you’re sitting across from a client. As you get present to your own internal voice, you will see you are a person driven by that ongoing conversation. You’re driven by a little voice in your head that never shuts up. That voice in your head tells you who you are and what you can and can't do.

The voice never disappears; however, it doesn’t have to stop you. The voice that tells you, “you can’t do this” or “I’m not good at this stuff,” is made up by you. You’ve had those thoughts for so long, you actually believe they’re real. These repetitive thoughts become your negative beliefs. Here are some negative beliefs that may sound familiar to you.

I’m not good enough.
I don’t have what it takes.
Something is wrong with me.
I’ll never succeed.
I don’t like to sell.
What if I fail?
I don’t know enough.
Who will want what I offer?
I’m a failure.
I’m too disorganized.
I’m not worth it.
I can’t do this.

Are these negative beliefs real or did you make them up? How have they stopped you from taking action in the past and today?

Ask yourself, “What are the thoughts I’m creating right now?” Are you thinking about new ways to bring in business or are you thinking of reasons why you’re not bringing in enough business? Are you thinking of all the ways you help your clients or are you thinking you’re never going to be as successful as other entrepreneurs?

Studies have shown the mind is like a programming machine. And, whatever thought the mind hears over and over again believes it to be true. If that’s the case, why not change the negative belief to a positive belief? We can turn any negative thought we have into positive and powerful thoughts.

Here are some examples of how easily you can change some negative beliefs.

“They’ll think my fees are too high.” Your fear about charging higher fees has more to do with your own self worth than what people think. If you know in your heart you bring value to your clients, you’re worth it. To help you see your worth, make a list of everything you provide and all the benefits your clients get from working with you. Then read the list over so you can see the value you bring. If you believe you’re worth it, they will to!

“It’s hard for me to ask for referrals.” Often a thought like this will have an underlying belief such as “people don’t want to help me,” “people aren’t happy with my services,” or “I’m afraid I’ll appear too pushy.” How do you know they don’t want to help you, aren’t happy with your service, or will think you’re too pushy? We tend to get a rejection or two and conclude that people will not help us. Before you ask for the referral, say to yourself, “I did a good job for my client! They want to help me. I’m going to ask for a referral without being attached to a result.”

“Public speaking scares me to death.” Will you die if you speak in public? Is that really true? I haven’t seen it happen once, yet. What’s the really worst thing that could happen? Your presentation might bore some people. Could you handle that? With a little practice, don’t you think you’d improve? Of course you could. To ease your fear of speaking, you can build up your confidence by giving small presentations at your local library or your local community center.
Now, the more you say these thoughts to yourself and to others, they become real. Negative thoughts like “It’s hard for me to ask for referrals.” “I’m not good at managing my time.” “Public speaking scares me.” Every limiting thought becomes a self-fulfilling prophecy. It’s true because you say it’s true. And, if you don’t question your thoughts, they will continue to control your destiny. You can change those thoughts.

The thoughts you have are the key to achieving everything you want in your life and business. You have within yourself the ability to change your thoughts and by doing that, you can achieve everything you need to bring in sales beyond your wildest dreams! When you start shifting your thinking, you’ll easily start attracting new clients and bringing in new business.

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Wednesday, July 25, 2012

Give Yourself a Break…Cuz You’re the Boss!

I’m the first to say that it’s important to invest in yourself to grow your business. As a solo business owner, I’m always interested in learning new ways to grow my business and help my clients. I know that by learning the latest products and cutting edge information, I have more to offer my clients.

However, recently I noticed I was spending more time outside my office attending workshops than working on my business. I would return from a workshop filled with new ideas. I’d create another long “to do” list to add to my previous “to do” list, not sure when I’d get to all of it. There seemed so much to do and so little time to do it. I realized it was time to put the brakes on, slow down, and take a step back.

I was so busy doing, doing, doing, I wasn’t making the time to absorb and implement everything I’ve learned. Nor was I taking the time “to stop to smell the roses.” Sound familiar to you? You find yourself with all these great ideas, yet pulled in so many different directions that it begins to feel overwhelming.

One of the advantages of being a business owner is that you get to design your business the way you want it. So it’s time to give yourself a break, cuz you’re the boss! Here’s 5 ways to get started.
  1. Ask yourself, “Which of these tasks is going to move me closer to my goals?”

    You’ve got a number of projects you’re trying to finish. You can’t possibly do everything you need to do. Some things are just not going to get done.

    Then make a list of all the things you have to do. Prioritize all the items, listing the most important on top down to the least important at the bottom.

    Now you can start working on the most important realizing you probably won’t get to the bottom. And, that’s okay because they can’t be very important or they would have been listed at the top.
  2. Take a deep breath, stop what you’re doing and step away.

    There are times when work can seem so overwhelming. You feel like everything is coming at you at once. You’re not sure what pile to start on first.

    Even if it’s only for a few minutes, step away from your desk, and do something different. When you return, you’ll feel calmer and more focused.
  3. Make your weekends your own private time to take care of yourself.

    Often on Sunday afternoons, I’ll go up to my office, open up my computer and start working. I’ll tell myself I’m doing this so I can be ahead of my workload except there’s always the next thing to do.

    This past Sunday, I did things differently. I decided I was not going to work. Instead, I sat out on my terrace and immersed myself in a great fiction book I’ve been dying to read. What a great feeling to read something totally unrelated to work, and I can’t wait to read the next chapter!
  4. Block out time on your calendar to nurture your mind and soul.

    For me it’s working out at the gym 3 times a week. For you, it could be taking a walk, jogging in the neighborhood, practicing yoga, journaling your thoughts each morning, meditating daily, or reading a good juicy book.

    Even if it’s only for a few minutes, give yourself “special time.” You’ll find yourself more relaxed and focused when you return to your office.
  5. As you start to plan next year’s business and personal goals, make sure to block off vacation time and write those dates in your calendar now.

    Your vacation time with your family is a priority, and sometimes we forget that. Rob and I have already decided where and when we’re taking next year’s vacation. And, we plan on taking more vacations too.
As a solo entrepreneur, you have to consciously make the time to enjoy life and smell the roses. If you don’t do that for yourself, no one else is going to! And, doing that has to be a priority.
By taking my own advice, something pretty amazing happened! I got 2 new sales without being at my computer. Also, the phone started ringing with people interested in working with me. Of course, I had all my systems in place that made this all the more easy.

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you’re stuck in your business or frustrated you’re not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Wednesday, July 18, 2012

5 Steps to Attracting More Sales Beyond Your Wildest Dreams

As entrepreneurs and business owners, we all have dreams of closing sales beyond our wildest dreams, signing up lots of clients, and making more money than we ever thought possible. Unfortunately, it doesn’t always happen as quickly as we’d like it to.

Many entrepreneurs and business owners come to me frustrated with their lack of sales, hoping to learn specific sales skills to turn around their businesses. They hope by learning new selling techniques, their sales will quickly grow and their businesses will flourish.

Some of my clients quickly apply the sales skills I teach, reaching extraordinary levels of success, while other clients reach minimal sales success. Why was this happening for some and not for the others? Both groups had the same level of experience, yet the level of success was significantly different.

At first, I was puzzled, frustrated, and saddened I could not make a difference for all my clients. Over time, it became clear I could share all my sales knowledge and show my clients everything I knew about sales; however, it was up to them to make it happen. I realized it took more than just learning the right sales skills; it took shifting the mindset.

A crucial key to unlocking unlimited abundance in business and life starts with shifting our inner mindset. Unfortunately, many people work really hard getting minimal sales results because of their mindset. On one hand, they want to break through their barriers. On the other hand, they allow their emotions to keep them from making the changes necessary to expand their businesses.
You can learn all the skills, techniques, and strategies; however, without a positive inner mindset, your financial success is limited. If you want to create an abundance of sales and clients coming to you, it starts with shifting your mindset.

When you shift your inner mindset, you make the decision to rewrite the way you think. By changing the way you think, you’re changing the direction of your life. You’re now becoming the author of your life. Then you’ll begin to attract everything you want with ease.

As a coach and mentor, I am always learning from my clients. I saw in my own business how I would reach a certain level of success and then stop. I knew deep in my heart I could achieve much more, yet I was afraid of taking the leap. So I started studying with the experts, taking personal growth workshops, and reading more self-growth books than I can keep count.

As I made these internal changes to my thinking, something magical began to happen. I began to appreciate what I have, started “being” in my business rather than “doing,” and let go of the worry. I’m now taking bigger steps in my business and following my purpose.  New opportunities are coming my way and it’s because I’m letting go of the fear.

From the journey I’ve taken and I’m happily still on, I saw there was a process I followed that opened me up to receiving abundance in my business. I’ve taken what I’ve learned and created 5 key steps to follow that will change how you are being in your business and help you easily attract an abundance of everything you want.
  1. Shifting the Mindset. You must first believe you can. As soon as you have a doubt, fear, or worry, those feelings take away from believing. Your thoughts, emotions, and actions must be congruent with your belief so that the universe can give you what you want. Your thoughts and feelings create your reality.
  2. The Power of Choice. You get to choose the direction you want your life to go. Through the power of choice, you decide how you want to create your life to be. What occurs in your life is not by accident. It’s a result of the choices you’ve made. Are you choosing to live your life powerfully or are you blaming others? Are you choosing to take responsibility for the growth of your business or are you blaming circumstances?
  3. 100% Responsible. Responsibility starts with being accountable for every aspect of your life. When you can recognize, acknowledge, and own that you are responsible for your life, you experience a new level of freedom, power and ease in your life. When you’re being responsible, you’re no longer at the affect of any circumstances that come your way. There’s no complaining or blaming others. You know that the buck stops with you.
  4. Moving Beyond What’s Stopping You. What have you been putting up with, tolerating, or trying to change? Whatever you put up with drains your energy and keeps you stuck in the same place. Do you make excuses for not going forward in your business? What’s the excuse really covering up? It’s probably an underlying fear that you’re holding onto. When you make the decision to move past where you’re stopped, all tolerations, excuses and fears will lose their power over you.
  5. Letting Go of the Past. Are you letting past experiences keep you from moving forward? Some of our past experiences keep us from appreciating what we have in the present because we believe it will happen again. These experiences affect how we communicate, relate to others, grow our business, and even stop us from going after all the things we really want. By letting go of the past, you’re free to attract anything you want in your life and your business. You now have a blank slate from which to create anything and everything!
I believe by applying these steps to your business, you’ll begin to experience a shift in how you sell and interact with clients. You’re now becoming a master of the inner game of sales. I invite you to follow these steps to opening your mind to unlimited sales success. (I’m so certain that this is the pathway to creating your sales success that I’m currently creating a revolutionary new sales program that will change your mindset about selling forever…more details to come!)

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Wednesday, June 27, 2012

Are You Tired of Being Out Priced by the Competition?

Frustrated woman at meetingAre you losing business to the competition because they’re coming in at a lower price? Are your competitors telling the prospect they have the same exact product as you but for less money? This can be very frustrating when you know your product is superior yet the prospect is buying from them and not you.

If you’re nodding your head yes to these questions, then you’re not alone. Being “out priced” is happening more often now as people are being cautious about their spending. Yet, if you go into your local shopping mall or supermarket, you’ll see crowds of people buying. They still need services and are willing to pay for a quality product.

Today’s consumers have become more educated about buying with all the information available to them. They now have more knowledge about products than many of the people selling to them. You can no longer simply communicate information about your product and expect you have the sale.

Although you truly know in your heart your product is the best, there’s a lot more competition out there. You have to be willing to go the extra mile. You have to show them upfront the value they’re getting.

This means meeting face-to-face with the prospect to uncover their pain, identify the solution, show them how you’ll implement the solution, and how you and your product stand out from the competition.

Here are 4 steps to show the value the prospect receives from buying your product:
  1. Uncover the pain: At your first meeting with prospects, help them to define a problem they may not fully understand or know they have by asking questions. Questions like “What’s your biggest challenge? What’s not working as well as you’d like it to? If you could wave a magic wand, what would you like to see happen differently in your business?”
  2. Identify the solution: Help prospects identify a solution they didn’t know was available to them. Based on what they’ve shared with you, let them know the solution you have that will resolve their problem.
  3. Present the solution process: Present and explain how you will implement the solution for them. Walk them through the all the steps, so they understand how the process works. Remind them of all the benefits they will experience after the problem is gone.
  4. Differentiate yourself from the competition: Explain what makes you unique in the service you provide. Let them know what you do for them that sets you apart from your competition. This is where how and what you say really matters the most. Be willing to freely and powerfully say what makes you stand out from the others. People want to work with people who are confident and make them feel safe with and they can trust. You will win over the prospect when you speak authentically from your heart!
Yes, in some cases, low pricing will win out no matter what. Do not dwell on those situations…just move on. There are many people out there who want and need your product and are willing to pay for it.

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business.
Click here to learn more
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If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Thursday, June 7, 2012

Break Out of Your Comfort Zone and Break Through in Your Business!

Breakout of Your Comfort ZoneDo you have some great ideas to grow your business, but when it comes time to taking action, you suddenly come up with all the reasons and excuses not to do it? Do you find yourself lit up with a new idea that you can’t wait to implement? But, then your fears come up and you decide you’re not quite ready yet to go forward.

If any of this sounds familiar to you, you’re not alone. I’ve experienced the same thing. Most recently at Ali Brown’s workshop I had some big “aha” moments. I wrote down many new ideas, but when I got back to my office, I began to find excuses to put off taking the plunge and breaking out of my comfort zone. I had thoughts like “what if it doesn’t work, this is too expensive, I don’t have the time.” These are familiar thoughts I’ve had before that have kept me stuck.

What I notice about Ali and other successful entrepreneurs is when they have an idea, they don’t sit on it for months or even years, they get into action and quickly implement it. They have no idea if it’s going to be a success or failure but have the courage to try it out anyway. They have their share of failures, yet they don’t let that stop them.

The one thing most successful entrepreneurs have in common is that when they come up with a good idea, they don’t analyze it to death or wait until it’s perfect, they just do it!

I walked away from the workshop with several great ideas, but a couple of the most valuable “a-ha” moments I had was to “stop waiting until it’s perfect, just do it now!” I also know if I’m left to my own thoughts, I’ll come up with lots of reasons not to do things. So I set up a support structure and will be joining a Mastermind Group that will hold me accountable to doing what I said I would do.

Here’s what I learned about breaking out of my comfort zone:
  1. When you create something bigger in your business, it’s not unusual to think of all the reasons it won’t work.
  2. When those reasons come up not to do it, and those reasons will come up, do it anyway.
  3. Successful entrepreneurs quickly implement ideas.
  4. Create an accountability support structure to keep you in action.
  5. Don't wait for it to be perfect…just do it now!
If you’re ready to break out of your comfort zone and take your business to the next level, here’s 8 easy steps to help you build your best year ever.
  1. Write down one BIG idea you know you should be working on now. You know it’s the one if you get excited and nervous at the same time.
  2. By fulfilling that idea, write down what will it give you in your life? As you write the details, be as specific and vivid as you can because the more you can see yourself doing it, the more real it becomes for you.
  3. Write all the thoughts you’re having that could keep you from implementing your idea. Then take that piece of paper, rip it into tiny pieces and throw it away! You’re now free to pursue that BIG idea!
  4. Write down the due date you will implement your idea.
  5. Write down the action steps that will help you implement your idea.
  6. Find a colleague or a friend to be your buddy and hold you accountable to implementing your idea?
  7. Work with a coach, or find a group of like-minded entrepreneurs or colleagues and form your own mastermind group. Together you can guide, support and hold each other accountable to implementing the idea.
  8. Now, get your butt into gear and take action, or it's just another good idea!

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Thursday, May 24, 2012

When You Open Your Heart, the Clients Will Come

In a teleseries I led one of the topics that made the biggest impact for the group was how to powerfully share their personal story with their audience.

Woman SpeakerAs I thought about this topic, I realized sharing your personal story is not only for when you speak to an audience, it has the same powerful impact when you're meeting with a prospect or a client. When you're willing to open up your heart and reveal who you really are to people, they feel instantly connected to you.

We all have a personal story to tell about our journey through life. Many of us had to deal with challenges at different times in our lives. Your personal story has made you who you are today. The people who inspire me the most are the ones who freely share their personal story of struggle and victory with us.

Oprah Winfrey has openly shared about the struggles and abuse she overcame growing up to become one of the most powerful women in the world. We listen to her story and what she’s accomplished, and we’re inspired to follow our dreams.

Sometimes we cover up our story because we want others to think we have it all handled. But most of us have had to overcome something along the way. In fact, the challenges we’ve had to deal with make us the person we are today.

When you’re willing to share the struggles and challenges you’ve faced, people are quickly drawn to you because you’re being authentic. They can easily relate to you because they see you’ve had similar challenges.

One of the most powerful assets you can use to attract more clients is sharing your personal story. When you share your personal story about how you overcame your challenges, you provide them with inspiration that THEY can do it too!

The easiest and fastest way to draw people to you is when you authentically share yourself. Start your talk by sharing a personal story of how you became who you are today. When you share something personal about yourself, they feel more connected to you. You’re showing them you’re no different than they are. They can relate to you more quickly through your story and that’s going to draw them to you.

Show your vulnerability by speaking about your struggles, how you overcame your challenges, and the life lessons you learned. We’ve all had to deal with personal and professional challenges in the course of our lives. When we hear true stories of courage and victory, we’re inspired and believe we can go after the things we want too.

They listen to your story and what you’ve overcome, and say to themselves “If she or he did that, so can I!” I’ve had many people come up to me after I’ve shared my personal story of overcoming breast cancer and how it changed my life, and tell me how it’s inspired them.

Tell your story vividly and specifically. As you tell your story, speak in the present tense. Share your story as if it’s happening right now in the present moment. Convey excitement and enthusiasm using gestures, facial expressions, and inflection as you describe your story. What leaves the strongest impression is how you look and sound. People will walk away remembering what they’ve seen and heard.

I saw Suze Orman, the financial guru, speak at a conference. As soon as she walked on stage, she connected with the audience. She was down to earth, funny, and knowledgeable. She shared how she grew up in a poor Chicago neighborhood, worked as a waitress for several years making only $400 a month. She shared her personal story with such authenticity. She had everyone sitting on the edge of the seats listening to every word she said. And, after she spoke, there was a long line of people waiting to buy her products.

I invite you to start writing your personal story now, and start sharing it with others.

Remember it is...Your Story!

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Friday, May 11, 2012

Let’s Beat Out the Competition Once and For All

Have you ever lost the sale because the prospect decided to go with your competitor? In the world of business, there will always be other businesses competing with you for your customers.

Is there a way to decrease losing business to the competitor and increase the chances of them choosing you? Absolutely! It starts with knowing, understanding, researching, and learning from your competitors.

Here are 8 steps to help you learn more about your competitors:
  1. Identify who your top competitors are.
  2. What services they offer.
  3. What services they do not offer.
  4. How much they charge.
  5. Who they target their marketing to.
  6. How they find clients.
  7. How they position themselves in the marketplace.
  8. What their strengths and weaknesses are.
Invest some time in studying and learning from your top competitors, especially the successful ones.

After completing Steps 1-8, you can now identify, create, and offer new ways to present your product that your competitor isn’t doing.

This includes offering services they're not offering, creatively packaging your fees and services, providing benefits they don’t, finding ways to better market your services, and positioning your services against their strengths and weaknesses.

Let me say a little bit more about “strengths and weaknesses.” An effective way to learn about your competition in depth, and position yourself against them, is to do what is called a ‘SWOT” analysis. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.

There are many ways to uncover information about your competition for their SWOT analysis. Here are a just a few:
  • Search the company website. You’ll be surprised how much you can learn about them.
  • Walk into their place of business, or have a friend walk in, and be a potential customer. Observe how they help you and ask questions.
  • Ask them to send you their marketing or media kit.
  • Sign up for their newsletter or ezine.
  • Use Internet search engines to find out information (google.com).
  • Look in local newspapers or trade magazines.
  • Interview their past clients.
  • Use a business website (hoovers.com) to learn about the financial state of the company.
You’ve now done your research and have enough information about the competitor to create their SWOT analysis.

Every company and person has strengths and weaknesses, including you. It’s just as important to know your strengths and weaknesses as it is to know your competitors. You’re in a better position to sell against the competition if you have a clear picture of how you compare to them.

The next step is to create your S.W.O.T analysis for your business. Now take both S.W.O.T. analyses and compare them, survey the similarities and differences, and think of new ways to market your business. For example, you may have noticed they offer lower prices. Look for creative ways to repackage your pricing. You could offer a payment plan, lower your prices by removing a service, or offer a special discount for a limited time.

With all the knowledge you’ve gathered, you now have all the confidence you need to powerfully differentiate yourself and win over the business.

ASSIGNMENT:
  • Create a S.W.O.T. analysis (Strengths, Weaknesses, Opportunities, and Threats) for a competitor and do the same for yourself.
  • List 3-5 ways you could market your services that would take full advantage of your competitor’s weaknesses.
If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Friday, May 4, 2012

The Sales are in the Follow-Up

ChartmanOne of the most effective ways in getting more business is following up with the prospect. Sadly, 80% of sales opportunities are missed because people do not follow up consistently. Studies have shown that most prospects, who do not buy short-term, usually make a purchase within 12 months. When they make the purchase, it's going to be with the person who stays in touch with them on a consistent basis. Prospects do business with people they know, trust, and who understand their needs.
Some of the reasons salespeople don't follow up are:
  • There is no organized system in place.
  • They're afraid they'll appear too pushy.
  • They're afraid they'll be rejected.
  • They don't know what to say.
  • They call once or twice, and move on to the next thing.
Here's the good news—although for some of you it may seem like bad news! It takes 7-10 follow-ups to close the sale. Yes, that's the truth. So if you're routinely giving up after 2-3 tries, you're giving up way too soon. They may not be ready to buy from you now, but if you remain fresh in their minds you'll be the one they'll buy from when they are ready.
Here are 6 easy and simple ways for turning follow-up into sales:
  1. Create Follow-Up Systems
    Select a follow-up system for tracking your accounts that works for you. There are several systems that help you track your accounts efficiently and effectively.
  • A personal computer. There are contact management programs designed for organizing and tracking your accounts. ACT, Goldmine and Outlook have contact management programs.
  • A notebook. Use a single sheet in your notebook for each client and enter the dates of your calls along with notes. Keep your top 10-20 hot prospects in the front of your notebook, alphabetized by client name.
  • The old-fashion tickler system. Set up your folders numerically by dates starting with 1-31. Use a single sheet for each new prospect, and write down the name, phone numbers, address, email address, and any pertinent notes about the account. Then file it in your tickler file system by date of your next contact with them.
  • A business card file. Although the space is limited, you can write tiny notes on the card. The card file can be used before information is entered on computer.
  1. Follow-Up Sales Tools
    It's pretty standard to use the telephone and e-mail for those 7-10 follow-ups with a prospect. Begin to embrace other ways of staying visible to the prospect over a period of time.

    Some other tools that work are sending letters, faxes, brochures and literature. Be creative and use testimonial letters from satisfied clients, invite them to a seminar or to lunch, send them a small item with your company name printed on it, or if appropriate, give tickets to a sports event, the theater or a seminar.
  2. Touch Base Email
    It may take 7-10 touches to close the business, so don’t give up. Writing a “soft” touch base email is a non-pressure way of letting prospects know you’re thinking of them.

    Email the prospect you are thinking of them. Remind them they did express interest in your product or service. Let them now you’d be happy to meet and specify a time you’re available to talk. Let them know if they’re not ready that it’s perfectly fine with you, and you’re there for them when they are.
  3. Personalize Your Follow Up
    There are numerous ways to personalize your follow-up contact with the prospect. You can write a hand-written note thanking them for the meeting, or inviting them to meet for coffee or lunch. A hand-written note is a personal touch the prospect will appreciate in a world that’s becoming more and more electronic.
  4. Develop the Habit of Persistence
    The key ingredient to effective follow-up is persistence. Persistence with the right attitude leads to more business. With persistence, obstacles and problems can't stop you and most importantly, other people can't stop you.

    Your ability to follow up will determine your success in sales.
  5. Don't Get Stopped by NO
    You have to be willing to do what it takes to move past the seventh "no" or "I'm not ready yet" to get the sale. A "no" is nothing personal. The prospect is saying "no" to the product, not to you. Think about the fact that when you really want something important to you, nothing stands in the way. Why not bring those same qualities to your business? How many "No's" are you willing to take before you give up the sale?
ASSIGNMENT:
  • Make a list of prospects you’ve met with, who expressed interest but did not buy from you. They may have told you they weren’t ready or maybe didn’t even tell you why.
  • Select one of the follow-up systems to track your prospects. Then set up a schedule of dates when you'll be following up with them and enter those dates in your system.
  • Select any of the sales tools listed and decide when you'll use these tools.
  • Send “soft touch base” emails to these prospects. Make sure the email you write is friendly, brief and non-pressuring.
  • Write a personal hand-written note to several prospects letting them know you enjoyed meeting them and invite them to meet for coffee or tea.
  • Be organized, creative, and persistent and don't get stopped by "No." Remember it takes 7-10 follow-ups to close the sale!
If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Thursday, April 12, 2012

6 Simple Ways to Make Your Clients Feel Special and Have Them Wanting More

Woman on PhoneI recently spoke to an entrepreneur who told me she had signed up for a program and soon after she signed up she received a phone call from one of the people leading the program to thank her for signing up. She was so impressed they took the time to call and personally thank her.

Now she’s feeling confident she made the right decision and excited to get started. She’s going to get a lot more value from the program because she’s feeling taken care of. And, if she continues to have the same positive experience throughout the program, she’ll purchase another program or product from them. They now have a long-term client. All of these wonderful results from one short phone call thanking her for signing up for their program.

How does exceptional customer service affect a business? You gain a long-term client who will buy more, a happy client will tell other people (just as she told me), and those people may become clients too.

So what are you doing differently to take care of your clients? During these times, people are spending but they’re more cautious about where they’re putting their money. There’s a lot of competition out there. If you want to retain your clients and have them buying more, you have to stand out from the crowd by doing things differently.

Here are 6 simple ways to make your clients feel special and have them buying more:
  1. Pick up the phone, call your clients, and thank them for their business. This personal touch is easy to do and shows you genuinely appreciate their business.
  2. If you’re having an event, invite them to come “free,” or if you’re attending an event that you think they might be interested in attending, invite them to come as your guest.
  3. Send them a token of appreciation, for no reason, other than that you appreciate having them as a client. You could send a book, something yummy, or some small gift.
  4. Call them during the year to see how they’re doing and how you can help them. Calling for no other reason than to let them know you’re thinking about them will set you apart from many of your competitors.
  5. Invite your clients to a “Client Appreciation” luncheon or tea. Choose a restaurant or café and invite your favorite clients. You're going the extra mile and they'll appreciate you for doing this.
  6. Send them a short note, letting them know you value and appreciate their business. It doesn’t take much to write a short note of appreciation and the rewards you’ll get back from your clients are priceless.
I received a magnet with a beautiful quote engraved on it from a colleague. I was so touched that she took the time to send this to me. This small gift made my day. It wasn’t expensive or extravagant, yet it was the perfect gift.

I’m sure you can come up with other extra special ways to make your clients feel special. But are you making the time to do it? The point is that by going the extra mile, you’re creating clients who will feel taken care of. They, in turn, will tell other people who will tell other people. Just as I’m telling you. Before you know it, your clients will be buying more from you and you’ll be attracting new clients too. These simple steps can keep your clients forever and attract even more.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Monday, March 26, 2012

What Makes a Great Speaker?

One of the fastest ways to attract clients is to become known as the expert by speaking to groups. Yet, most people would rather be pushed from an airplane than get up in front of a group and speak. No one was ever born a natural speaker. When you watch dynamic speakers, it may seem as if they deliver their speech effortlessly. The ease with which they deliver their speech is the result of many hours of preparing and rehearsing.

I love speaking to groups, sharing my sales and marketing strategies to help them grow their businesses. Believe me; it wasn't always this way for me. It wasn't too long ago that the thought of getting up in front of a group paralyzed me. I laid awake many nights worried about how I'd come across. What would they think of me? What if they're not interested in what I have to say? What if I forget what to say? After years of practice, preparation, and training, my confidence increased and I became an effective speaker.

Let's take a look at the world of speaking and what the benefits are to you.

  • When you become a speaker, you immediately elevate yourself in the eyes of the audience. They see you as the expert and this establishes instant credibility.
  • You're reaching more than one person and that increases the chances of more people interested in your service or product.
  • Your confidence increases. As your speaking improves, the most powerful benefit is the improvement in your general confidence and self-image.
  • Research shows that in selling, a speech demonstrating your services is 50% more effective than the most glowing testimonial. You're showing the audience first hand how you think and work.
  • When you're speaking, the audience has come to you rather than you having to find them.

What makes a great speaker?

I saw Suze Orman, the financial guru, speak at a conference. As soon as she walked on stage, she connected with us. She was down-to-earth, funny, and knowledgeable. She shared her own personal story of growing up in Chicago, working as a waitress for several years making only $400 a month. Although she has achieved great success and fame, she had her ups and downs just like you and me. Because she shared authentically from her heart, she had us all sitting on the edge of our seats listening to every word she said.

Here's 10 valuable tips to draw the audience to you from the beginning to end of your talk.

  1. Know who's in your audience before you speak. Call the event or program planner to find out the profile of the people attending.
  2. Arrive early before you speak and walk around introducing yourself to some of the people. This helps to relax you and get you related to them.
  3. If you're speaking for a half-hour to an hour, your talk should cover only 3-4 points. The audience can only retain a limited amount of information in a short period of time.
  4. Let the audience know at the beginning what you'll be talking about and how long you'll be speaking.
  5. Speak to only one person at a time for about 4-5 seconds. Don't look over their heads. Speak to them. This helps to reduce nervousness, increase confidence, and connect with the audience.
  6. Create a compelling memorable story. People are interested in "you." By sharing a memorable story, you're connecting with the audience at a more personal level. They now will feel more related to you and what you have to say.
  7. Engage the audience throughout your presentation and make it interactive. Check in with them by asking questions. It's much more fun when you include them.
  8. Throughout your talk, share other stories about people who you helped and the results. People love to hear real-life stories of triumph and success.
  9. End your talk with a "call to action." What do you want as an outcome for your talk? Do you want the audience to take an action step? Do you want them to buy your product or service?
  10. Capture your audience. If you want to keep in touch with them, offer to send them notes from your talk or give a gift if they give you their business cards.
If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Thursday, March 8, 2012

What’s Your Authentic Selling Style?

When we think about selling, for some of us the image of the stereotype pushy salesperson comes to mind. The first thought we have is someone is trying to get me to buy something. None of us likes to be sold. We become distrustful and will quickly say, “I’m not interested.” Do you have to be like the pushy used car salesman to be successful in Sales? ABSOLUTELY NOT!

We all have different selling styles.

Have you ever watched someone speak and find yourself listening to every word they say? You don’t know the person, yet there’s something about them that draws you to them. It happens because they’re being genuine and real. They’re being themselves.

Before I identified my authentic sales style, I wondered what other successful salespeople were doing that I wasn’t? I was working really hard and producing average results while they seemed to be bringing in the sales effortlessly.

Then, when I was diagnosed with breast cancer, I had no choice but to slow down and let go of trying so hard. When I slowed down, I became connected to my true self. The more natural, spontaneous, authentic, and from the heart I was with people, the more I began to notice things starting to come to me with ease.

It was almost magical. I became genuinely interested in people and started listening to what they said. I created a relationship with them based on trust and they responded to this. I began to attract more clients and close more sales. I had found my authentic selling style!

Being successful in sales doesn’t come from being slick or pushy, or copying someone else’s selling style. That never works because people can sense you’re not yourself. The key is to let go of trying to be what you’re not and trust yourself.

As you begin to trust yourself and let go, you’ll feel more confident, relaxed, and have fun! You’ll see how attractive this is to the people you meet.

A client came to me because she felt she had lost her focus in her business. She wasn’t closing as many sales as she had the year before and wasn't feeling confident. Unsure of what steps to take, I had her narrow down her focus to three goals, clarify who her ideal client was, and identify her authentic selling style. As she began applying these steps, she felt less overwhelmed, had clarity on who she wanted to work with, and increased confidence selling her services. This came across in her interactions with prospects, and in less than a month she closed 2 big sales.

Sales success begins with being yourself. It really is as simple as that. The prospect will come to you because they’re attracted to your authenticity. When you’re being real, your honesty and trust shines through, and people are drawn to you.

Let’s define what selling really is. Once you begin to uncover your own authentic selling style, you’ll start closing more business faster and with ease. Here are 9 ways to get you started:
  1. Selling is no longer being the slick, aggressive, and pushy salesperson.
  2. Selling is being more interested in the prospect than in what you have to say.
  3. Selling is creating a trusting and honest relationship with the prospect.
  4. Selling is being a keen listener and listening for what’s most important to the prospect.
  5. Selling is thinking of ways of helping the prospect.
  6. Selling is going the extra mile and doing the unexpected for the prospect.
  7. Selling is showing you genuinely want to help them get to where they want to go.
  8. Selling is making yourself easily accessible to your clients either by phone or email.
  9. Selling is trusting who you are and being yourself. Remember, you are unique and special just as you are, so let that shine through!
If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Friday, March 2, 2012

7 Sure-Fire Ways to Connect with the Right People

Shaking HandsEarly on in my business, I was networking with everyone with no special focus. When I first started my business, I was a “Jill of all trades.” My business was new and I was open to coaching anyone who asked. I was doing this because I was eager to help people, grow my business, and hone my coaching skills
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As time went by, I realized I was spreading myself too thin and instead of my business growing, it was starting to decline. I knew if I was going to grow my business, I had to get out there and connect with the right people. It wasn’t going to happen by sitting in front of my computer in my sweats thinking about it.

If I intended to network with the right people, I needed a clear and specific plan to follow. In the past, I would push myself to go to an event without much preparation. I was flying by the seat of my pants, hoping for the best. It was no surprise I dreaded networking and didn’t accomplish very much.

So, I asked myself “What could I be doing differently?” To begin with, I needed to know:
  • Who do I want to meet?
  • Where do they gather?
  • What do I want to accomplish from networking?
  • Where are the best places to network?
  • What do I say to grab their attention?
  • What happens after I leave the event?
From answering these questions, I created a 7-step networking plan that works every time.
With this plan, you now know what to do before, during, and after attending a networking event. You’ll be prepared and confident that you’ll walk away having connected with the right people. And, when you connect with the right people who need your product, an abundance of business will start coming your way. Here are the 7 steps to follow:
  1. Your Networking Pie
    There are many different places to network. Open up your local business journal and see all the places there are to network. Draw a circle and divide the circle into pieces of a pie. For each slice, write a place where you can network. Some examples are weekly networking groups, business associations, the local Chamber of Commerce, Rotary Clubs, special interest groups.
  2. Be a Detective
    Contact the person in charge of the event and find out who’s attending. Then go on the Internet and research them. Maybe they’re launching a new product or have achieved a great sales year. With the information you find, you now have something to say that will grab their attention.
  3. Set Your Intention
    Put your attention on your intention. Create specific goals of what you intend to accomplish. Schedule in your planner the number of networking events you will attend monthly and how many people you will meet. And, no matter what, do what you say you’re going to do.
  4. Grab Their Attention Immediately
    First impressions happen in the first 30 seconds. Create a compelling 30-second statement that will have the person sitting up and listening. It should clearly state a benefit for the person you are meeting. Write it out and practice with several different introductions until you feel comfortable.
  5. Ask Them for Help
    After I ask them questions about their business. If I determine they’re not the decision maker, I ask the person a couple of questions. “Who’s in charge of sales,” followed by, “I’m wondering if you can help me?” It removes any pressure when you ask for their help and people do want to help. I recently attended a networking event and asked these questions. I was given the name of the president, called him and we have an appointment to meet. That was easy and simple to do!
  6. Build Relationships
    People do business with people they know, like and trust, and that takes time. Take the time to ask them questions about their business. Show you’re genuinely interested in them. The most rewarding business relationships evolve over time so be willing to keep in touch. Find various ways to keep in touch other than the phone.
  7. Follow Up
    Any substantial business I’ve received from networking didn’t happen overnight. It happened because I was persistent and didn’t give up. Make contact with the person you’ve met within 24 hours of meeting them. Expect that it will take at least 6 encounters or more to move the prospect to the next step. Send a personal follow-up note, a thank you, a congratulations note, or a relevant article of information.
ASSIGNMENT:
  • Select at least 2 networking events you will attend this month and write the dates in your planner. Most networking groups allow you come as a visitor a couple of times.
  • Make a decision to join at least (1) networking group that meets weekly. I recommend a weekly networking group because they’ll get to know you faster on a weekly basis, and start giving you business more quickly.
  • Write down clear and measurable goals of what you intend to accomplish at your next networking event.
  • Create your compelling 30-second statement. It should include who you are, what you do, and what makes you unique. Write it out and practice saying it until you can say it with confidence and enthusiasm.
If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Wednesday, February 22, 2012

Bring Back the Passion: Create a Vision that Lights You Up

It’s the beginning of a new year. And with every new year, there’s an opportunity to make a fresh start. It’s time to put what happened or didn’t happen last year to rest, and create a new vision for 2010 that lights you up and brings back the passion.

How do you know you’ve lost your passion and it’s time to create a new vision? If you’ve had any of the following thoughts, then it’s time.
  1. You know there’s more you could be doing in your business and your life, but you’re not sure what it is or the steps to take.
  2. The day goes by and you didn’t accomplish what you intended to.
  3. You have difficulty getting motivated in the morning.
  4. You’re concerned about money.
  5. The number of clients and sales has dwindled down or stopped.
  6. You worry about the economy.
  7. The passion you had for your business has disappeared.
So how are you going to bring back the passion and get excited again about your business? It starts with being honest with yourself and taking a realistic look at what you want your life and your business to look like. Here are 9 steps to help you create a vision that lights you up again:
  1. Take some quiet time and begin to journal how you’d like your life to look. If you were living your life exactly the way you want it, what would it look like? Don’t hold back—let your mind run freely. This is the beginning of creating your vision. Remember this is about you, so give yourself the time to do this.
  2. Your vision should include all areas of your life (Business, Relationships, Well-Being, Finances, Physical Space, Spirituality, and FUN).
  3. Write your vision as specifically and vividly as you can. How much money do you want to make, how many clients do you want to have, how many hours do you plan to work, how many vacations will you take, where do you live, where do you work, how do you feel emotionally when you get up in the morning, what does your physical space look like? The more clearly you articulate the way you want your life and business to be, the more quickly it will come to you.
  4. Now that you have a vision of what you want your life to look like, write down the action steps to make this vision real. The action steps are key to fulfilling your vision. You can have an amazing vision of what you want, but without being in action, it’s just another good idea. For each action step, write a due date to complete the action step.
  5. Create your own Vision Board. Look through magazines and cut out colorful and bold photos, pictures of people, words, numbers that reflect your vision. Display them on a large board so you can see it every day. Every day you’ll see the Vision Board of your new life. This will motivate you to keep your vision alive.
  6. Design you own Personal Dream Movie. You can create your own online inspirational movie of what you want your business and life to look like using inspirational words, photos, and music. Seeing your vision of the dreams you want to achieve played out in a movie is an amazing and powerful experience. Throughout the day you can motivate yourself by playing your movie, share with others, post on your website, and even on YouTube. A couple of sites that I found to help you create your movie are http://www.mindmovies.com/ and http://www.animoto.com/.
  7. Share your vision with other people. Don’t keep it a secret. Let others know what your vision is. There’s no more playing small for you! It’s time to step out and let others know what your intention is. As you share with others, you’ll feel more and more excited about what you’ve created and it becomes real for you. You’re declaring to the world what you’re committed to accomplishing.
  8. Speak it as though it’s happening now. “I am living in a beautiful house by the ocean.” “I am making $$ dollars.” “I wake up each day excited by what’s possible.” As you say these words aloud, you’ll begin to believe it and visualize yourself having it come into your life.
  9. Create your own Mastermind Group to support you in fulfilling your vision. Find people like you who have the same level of commitment. Meet once or twice a month by phone or face-to-face. You can brainstorm with one another, give advice, share new ideas and hold each other accountable. I’m in a Mastermind Group because I know it’s the only way I can be sure to fulfill on my vision.
If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Wednesday, January 25, 2012

8 Easy Steps to Eliminate the Non-Serious Buyer (Once and For All)

Steps to AchievementA client was disappointed she hadn’t brought in any new clients in several weeks. She was frustrated she had set up 8 appointments and hadn’t closed one. She had set high expectations and was upset with the results. We’ve all been there, so we know how it feels to anticipate closing business and then it doesn’t happen.

As she and I discussed the situation, several things started to open up. Although she had scheduled 8 appointments, early on 2 of the people had cancelled and 2 didn’t want to spend the money. These 4 people were non-serious buyers. The good news was the other 4 were definitely interested.

In fact, one of the people she met liked her authentic sales style so much that she was invited to attend a party where she could network with many more potential clients. She may not have closed the sale on the first appointment as she had hoped; however, she gained much more. She still had the possibility of closing this sale and an opportunity to meet many more potential clients.

It’s unlikely you will close most of your sales on the first appointment. There is an emotional process that people go through when making a buying decision. People do business with who they get to know, like and trust. You have to be patient and willing to nurture the business relationship.

To guide the customer through the sales process and create a long-lasting business relationship begins by authentically communicating, being genuinely interested in the other person, and giving up any attachment you have to the outcome.

As we reviewed her appointments, we looked to see what was missing that could be put in for the next time. She thought the problem was she didn’t know how to close the sale. That wasn’t the problem. What was missing was doing the preparation work before the sales meeting to eliminate non-serious buyers. If she had done the preparation work, those 4 non-serious buyers would have been eliminated early on.

If you want to be well prepared for your sales appointment and close sales faster, I have 8 steps to follow that will move the sales appointment to a sales close.

  1. Set specific and realistic goals of what you want to accomplish.
  2. Go in with the intention of closing the sale, but let go of any attachment to the outcome (and how it should look).
  3. Send a letter or email before the meeting outlining what will be covered at the meeting.
  4. Call to confirm the meeting. At that time ask qualifying questions to uncover their budget, make sure you’re meeting with the decision maker, and find out how long they’ve been looking.
  5. Make a list for yourself of anticipated questions and responses.
  6. Make a list for yourself of anticipated objections and responses.
  7. Practice your presentation out loud.
  8. Practice your responses to the questions and objections.

Golden opportunities are all around us. Sometimes they’re hidden from our view because we think things should look a certain way and when they don’t, we’re disappointed. I invite you to let go of how it should look and turn every challenge into a golden opportunity.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.