Monday, February 2, 2009

Speak Like a Pro and Make Money Doing It

One of the fastest ways to attract clients is to become known as the expert by speaking to groups. Yet, most people would rather be pushed from an airplane than get up in front of a group and speak. No one was ever born a natural speaker. When you watch dynamic speakers, it may seem as if they deliver their speech effortlessly. The ease with which they deliver their speech is the result of many hours of preparing and rehearsing.

I spoke and lead two workshops at the International Window Coverings Expo. I loved speaking to the business owners, sharing my sales and marketing strategies to help them grow their businesses. Believe me; it wasn’t always this way for me. It wasn’t too long ago that the thought of getting up in front of a group paralyzed me. I laid awake many nights worried about how I’d come across. What would they think of me? What if they’re not interested in what I have to say? What if I forget what to say? After years of practice, preparation, and training, my confidence increased and I became an effective speaker.

Let’s take a look at the world of speaking and what the benefits are to you.

  • When you become a speaker, you immediately elevate yourself in the eyes of the audience. They see you as the expert and this establishes instant credibility.
  • You’re reaching more than one person and that increases the chances of more people interested in your service or product.
  • Your confidence increases. As your speaking improves, the most powerful benefit is the improvement in your general confidence and self-image.
  • Research shows that in selling, a speech demonstrating your services is 50% more effective than the most glowing testimonial. You’re showing the audience first hand how you think and work.
  • When you’re speaking, the audience has come to you rather than you having to find them.

What makes a great speaker?

I saw Suze Orman, the financial guru, speak at a conference. As soon as she walked on stage, she connected with us. She was down-to-earth, funny, and knowledgeable. She shared her own personal story of growing up in Chicago, working as a waitress for several years making only $400 a month. Although she has achieved great success and fame, she had her ups and downs just like you and me. Because she shared authentically from her heart, she had us all sitting on the edge of our seats listening to every word she said.

Here’s 10 valuable tips to draw the audience to you from the beginning to end of your talk.

  1. Know who’s in your audience before you speak. Call the event or program planner to find out the profile of the people attending.
  2. Arrive early before you speak and walk around introducing yourself to some of the people. This helps to relax you and get you related to them.
  3. If you’re speaking for a half-hour to an hour, your talk should cover only 3-4 points. The audience can only retain a limited amount of information in a short period of time.
  4. Let the audience know at the beginning what you’ll be talking about and how long you’ll be speaking.
  5. Speak to only one person at a time for about 4-5 seconds. Don’t look over their heads. Speak to them. This helps to reduce nervousness, increase confidence, and connect with the audience.
  6. Create a compelling memorable story. People are interested in “you.” By sharing a memorable story, you’re connecting with the audience at a more personal level. They now will feel more related to you and what you have to say.
  7. Engage the audience throughout your presentation and make it interactive. Check in with them by asking questions. It’s much more fun when you include them.
  8. Throughout your talk, share other stories about people who you helped and the results. People love to hear real-life stories of triumph and success.
  9. End your talk with a “call to action.” What do you want as an outcome for your talk? Do you want the audience to take an action step? Do you want them to buy your product or service?
  10. Capture your audience. If you want to keep in touch with them, offer to send them notes from your talk or give a gift if they give you their business cards.

Here’s a story from a person who took my tips and the results he achieved.

“I was preparing to enter the ‘final exam’ interview step with a new company—the position was for US Sales Director—and I had to give a presentation on how I would construct their sales organization. I had to sell two things: my ideas and ME. I took Rochelle’s ideas to heart and revised my presentation. The presentation went very well and they made me an offer when I was done! Two major points my audience commented on were the opening story and that I asked them questions throughout the presentation. The other candidate didn't engage the audience, he just talked straight through. Guess what? The first task the President has given me is to work with the Market Development VP and create a presentation to launch the product to physicians. Rochelle's stuff works!”

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.


© 2008. All Rights Reserved. Reproduction in whole or in part without permission from Rochelle Togo-Figa, Professional Sales Coach, is prohibited.


If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit www.SalesBreakthroughs.com.

Thursday, January 22, 2009

Ready to Create 2009 to be Your Best Sales Year Ever?

As we move into 2009, now is the time to decide what you want your business to look like. Look at what you have in your business now. If you don’t like what you see, you can change it. If you want to achieve bigger goals, you can do it. It starts by stepping outside your business, looking at how you’ve been doing business, and then creating a new vision of what you want your business to be. You can accomplish much more when you have a clear and concise sales plan.

Let me share a story about my client, Ann. She’s the owner of a growing tile business. Ann came to me because she wasn’t closing enough sales—she was overwhelmed with the details of running a business. Instead of running her business, she felt as though her business was running her. Her lack of focus and direction was hindering her productivity and slowing down her sales growth.

Ann had big dreams for growing her business. She wanted to design a brochure, build a website, and sign on more clients. However, all the details that arise for solopreneurs can often push our dreams into the realm of “maybe someday.” So early in the coaching relationship, Ann and I created a detailed plan of everything that she wanted to accomplish.

We started with Ann creating a clear vision of what she wanted her business to look like. I had her answer these questions, “What is it I really want to do? Am I doing the work I really love or am I doing what others expect of me?” In order to create her vision, she needed to put her business owner hat on, step back, and see the whole picture. It’s not uncommon to get caught up in the “doing” of our business and lose sight of seeing a bigger picture, including all of our dreams and goals.

She then listed and clarified all her goals and indicated next to each goal the date to reach the goal. We then defined action steps for each goal, with a due date next to each action step. We looked at all of the steps and we listed, by priority, which steps she needed to tackle first. Creating due dates for her goals and action steps, gave Ann a clear and specific plan by when they would be accomplished.

Immediately, Ann felt energized and excited. Finally, she was focused and had gained clarity. She was able to envision each of the steps on the way to each of her goals. With her new plan in place, Ann completed her brochure, implemented her new website, and actively began pursuing new clients. She felt a sense of accomplishment seeing all the projects she’d been working on for several years finally being completed. Ann is now running her business with confidence, guided by a clear vision of what she needs to do going forward. By anchoring herself and grounding herself, she became the image of success she’d dreamed of.

I’m sure many of you can relate to Ann’s story. You’re strong in certain areas, but in other areas you’re totally overwhelmed with all the things involved in running a business. When you create a clear, specific plan and stick to it, you cease to be overwhelmed and make tremendous strides towards realizing your vision.

The wonderful thing about having a plan is gaining a sense of control over the direction of your business and life. With a plan, you steer your business in the direction you want it to go. You are no longer caught up in the details of the day-to-day work.

Here are 9 simple steps to create your own comprehensive plan towards achieving your sales success:

  1. Create your vision: Take a good look at your business. Maybe it’s time to change your vision. Are you doing what you really want to do? What is it you want to accomplish? What is it you provide? When you begin to answer these questions, you’re creating a clear vision of what you want to accomplish.

  2. See the whole picture: Much too often, we are caught up in the every day details of our business rather than seeing the whole picture. Make the time to step back from the “doing” and see the whole picture of what you want to achieve.

  3. Clarify your goals: Goals are the pathway to getting to where you want to take your business. Make a list of all the goals you want to accomplish and ensure they relate to your business.

  4. Clear and specific goals: As you write your goals, are they as clear and specific as possible? This means projecting sales revenue numbers, percentages, number of new clients, etc.

  5. Action steps: To fulfill each of your goals, there must be an action step connected to the goal. The action step is the “doing” part of your plan. Without taking action, the goal is just a good idea.

  6. Due dates: To ensure you reach your goal sooner than later, list a due date to reach your goal and do the same for each action step. This eliminates procrastination because you’re committing to a deadline to reach your goal.

  7. Prioritize: Take a good look at each goal and list the goals that matter most first. Prioritize the top 3 goals as “A” goals. This means you want to achieve these goals in the next 90 days.

  8. Just do it: Now that you’ve created a plan, it’s time to work your plan. Do what you said you would do, when you said you would do it. As Nike says, “Just do it!” 97% of people write goals and never take action. If you want this to be your best year ever, be in the 3% who take action and reach their goals!

  9. Persevere: Do not allow anything to get in the way of fulfilling your plan and reaching your goals. No matter what life throws at you, keep your eye on your plan and persevere.
Now is a good time to begin to create your sales plan. Follow the 9 steps and begin to design your plan. With a comprehensive sales plan in place, you’re ready to hit the ground running in 2009!

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.

© 2008. All Rights Reserved. Reproduction in whole or in part without permission from Rochelle Togo-Figa, Professional Sales Coach, is prohibited.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit www.SalesBreakthroughs.com.

Wednesday, December 31, 2008

Are You Ready to Shift Your Sales Beliefs?

A belief is an assumed truth. Thus, everything is a belief—including this statement. We create beliefs to anchor our understanding of the world around us and thus, once we have formed a belief, we will tend to persevere with that belief.

Your belief system, like your computer, doesn’t judge or even question what you think. It accepts your thoughts as the truth, the whole truth, and nothing but the truth. When you think thoughts of failure, you’re bound to feel discouraged and hopeless. And, when you continuously worry, anxiety and fear take over causing stress and keeping you from moving forward.

We did not come into the world with any limiting beliefs or fears. When we were born, we were completely unafraid, fully expressed, and spontaneous. But as we grew up, our parents and people around us began teaching us their beliefs. They began saying things like, “Be careful!” Stop!” “Get away from there!” “No! You can’t do that!” And, the more you heard these thoughts over time, you accepted them as the truth.

I can remember, as the youngest of 5 brothers and sisters having dinner on Sundays with my family. I was a very expressive little girl with a lot to say. Many times when I would try to speak, my oldest brother would say “Keep quiet, nobody is interested in what you have to say.” To him I was his annoying little sister. But to me, he was my big brother, so whatever he said was the truth. I believed that nobody was really interested in what I had to say, so I stopped speaking up. I believed that what I said didn’t matter.

Dr. Shad Helmstetter, author of What to Say When You Talk to Yourself, writes in his book how we’ve been conditioned by repetitive, negative programming through family, friends, and articles we’ve read. He says the brain is like a “programming machine.” The mind takes what you put into it and after listening to it over and over again, believes the thoughts are real.

It all starts with our programming! It is our programming that sets up our beliefs, and the chain reaction begins. The sequence is as follows: What we believe determines our attitudes, affects our feelings, impacts our behavior, and determines our success or failure. That’s how the brain works.

When it comes to selling, you may have a belief that to successfully sell you have to be like the “slick” or “pushy” stereotype used car salesman, and you know that is not your style. You avoid learning how to sell because you believe you have to act differently and be a certain way with the client. You start saying to yourself and others “I’m not good at selling” or “I’m not the pushy type”. Your belief about selling keeps you from getting out there and selling your product.

No one was born a natural salesperson. You can successfully sell by creating a new set of beliefs and positive self-talk. First, identify what your beliefs are, when did you first start hearing these beliefs and ask yourself if they are really true? You’ll see that these beliefs were passed to you by someone else and you heard them so often, you assumed they were true.

A good way to create positive self-talk is through affirmations. An affirmation is a positive statement that represents your desired outcome. Interestingly, your subconscious mind doesn’t know the difference between a real experience and a vividly imagined experience.

There’s a story about Jim Carrey, the well-known comedian and actor. When he was a struggling young comedian, late at night he would drive into the hills overlooking Hollywood and yell at the top of his lungs “I will earn ten million dollars a year by 1995!” When 1995 finally arrived, Jim was the star of the movie “Ace Ventura: When Nature Calls” for which he was paid twenty million dollars!”

As you come to the end of the year, make a list of your negative beliefs about selling (and other areas of your life). Next to each belief, write a positive affirmation that you can practice daily just as Jim Carrey did that brought him millions. We all have the power within us to change the way we think. Just by changing and practicing your beliefs, you’ll be on your way to taking a quantum leap in your business and life in 2009!

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.

© 2008. All Rights Reserved. Reproduction in whole or in part without permission from Rochelle Togo-Figa, Professional Sales Coach, is prohibited.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit www.SalesBreakthroughs.com.