More Common Speaking Mistakes and Tips on How to Avoid Them

  
In a previous video, I shared the “5 Common Mistakes Speakers Make.” I received such positive feedback that I decided to share four more tips. These tips will be especially helpful if you’re new to speaking or having difficulty harnessing the “jitters” we’ve all experienced. Identifying these mistakes, and how to overcome them, are sure-fire ways to catapult your success as a speaker. I truly hope you find these four tips helpful and they make a difference for you as a speaker!

 Click here to view the video.

Terrified of Speaking?

Studies have shown that one of the top fears people have is speaking to groups. For some people, when it comes to speaking, they'd rather be the one being eulogized than the person giving the eulogy! I've taught speaking skills to many people over the years and most people are nervous when they first get up to speak. They're worried about how they look, what others think of them, what if they forget what to say?

Even well-known celebrities have admitted fears of speaking in public. Barbra Streisand stopped singing for 20 years due to her anxiety about performing in front of an audience. Donny Osmond wrote a book about his life and his performance anxiety, and Sir Laurence Olivier recounted in his autobiography that he suffered a social phobia for five years.

How many times have you watched a speaker and thought, “I can do that!” And then that little inner critic in your head starts making noise and tells you, “Who am I kidding! I’m not a speaker… I can’t do this.” The more you think these thoughts, the more you believe it’s true. The truth is none of us was born a natural speaker.

When the little inner critic starts making noise, what you should be saying to that voice is, “Thanks for sharing!” Don’t let your inner critic sway you from staying in action mode. It’s in default mode trying to sabotage you with limiting thoughts and beliefs.

There’s nothing wrong with being a little nervous before you speak. In fact, a little bit of adrenalin is good because it keeps you alert, focused and energized as you speak.

Let’s take a look at 5 steps to help you overcome the fear of speaking:

1. Visualize your success as a speaker. Spend a few minutes daily, several days before you deliver your talk, visualizing yourself giving a great presentation. Imagine the audience smiling as you speak and applauding at the end of your presentation. The more you can see yourself doing a great job speaking, the more real it will become for you.
2. Know the first 3 minutes of your talk. Most speakers are most nervous at the beginning of their talk. There are a lot of things happening in those first three minutes. Your adrenalin is flowing and you want to deliver a great presentation. Make sure to be well prepared by rehearsing those first three minutes several times over so you know your material well. Once you get through those first three minutes, you’ll feel more connected to the audience and begin to relax.
3. Connect with the audience. Look directly at people as you speak for no more than 4-5 seconds. You want to feel the energy of the audience and they want to feel your energy too. This will help to calm your nerves and keeps the audience paying attention to what you say.
4. Meet with the audience before your talk. Many new speakers say they feel most nervous at the beginning of their talk when they first look out at the audience. It’s understandable to feel most vulnerable when you’re speaking to a group of people you don’t know. An easy way to break the ice with the audience is to arrive and mingle before your talk. Understand the audience is on your side. They came to hear what you have to say and want you to win!
5. Focus on the audience. Your job as a speaker is to deliver value to your audience. With the initial nervousness that many new speakers experience, it’s easy to make it about yourself having thoughts like… “Will they like me? Am I doing a good job? What if I fail?” Put these thoughts aside and be out there with the audience. Focus on your message and the difference you’re there to make for them!

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Breakthrough Expert, is the creator of the Speak Like a Pro System™, a proven step-by-step process that will help you become a confident and successful speaker attracting more clients with ease and velocity. To sign up for her free speaking articles on speaking, visit www.SalesBreakthroughs.com.

Speak Like a Pro and Make Money Doing It!

One of the fastest ways to attract clients is to become known as the expert by speaking to groups. Yet, most people would rather be pushed from an airplane than get up in front of a group and speak. No one was ever born a natural speaker. When you watch dynamic speakers, it may seem as if they deliver their speech effortlessly. The ease with which they deliver their speech is the result of many hours of preparing and rehearsing.
I spoke and lead two workshops at the International Window Coverings Expo. I loved speaking to the business owners, sharing my sales and marketing strategies to help them grow their businesses. Believe me; it wasn’t always this way for me. It wasn’t too long ago that the thought of getting up in front of a group paralyzed me. I laid awake many nights worried about how I’d come across. What would they think of me? What if they’re not interested in what I have to say? What if I forget what to say? After years of practice, preparation, and training, my confidence increased and I became an effective speaker.
Let’s take a look at the world of speaking and what the benefits are to you.

• When you become a speaker, you immediately elevate yourself in the eyes of the audience. They see you as the expert and this establishes instant credibility.
• You’re reaching more than one person and that increases the chances of more people interested in your service or product.
• Your confidence increases. As your speaking improves, the most powerful benefit is the improvement in your general confidence and self-image.
• Research shows that in selling, a speech demonstrating your services is 50% more effective than the most glowing testimonial. You’re showing the audience first hand how you think and work.
• When you’re speaking, the audience has come to you rather than you having to find them.

What makes a great speaker?
I saw Suze Orman, the financial guru, speak at a conference. As soon as she walked on stage, she connected with us. She was down-to-earth, funny, and knowledgeable. She shared her own personal story of growing up in Chicago, working as a waitress for several years making only $400 a month. Although she has achieved great success and fame, she had her ups and downs just like you and me. Because she shared authentically from her heart, she had us all sitting on the edge of our seats listening to every word she said.
Here’s 10 valuable tips to draw the audience to you from the beginning to end of your talk.

1. Know who’s in your audience before you speak. Call the event or program planner to find out the profile of the people attending.
2. Arrive early before you speak and walk around introducing yourself to some of the people. This helps to relax you and get you related to them.
3. If you’re speaking for a half-hour to an hour, your talk should cover only 3-4 points. The audience can only retain a limited amount of information in a short period of time.
4. Let the audience know at the beginning what you’ll be talking about and how long you’ll be speaking.
5. Speak to only one person at a time for about 4-5 seconds. Don’t look over their heads. Speak to them. This helps to reduce nervousness, increase confidence, and connect with the audience.
6. Create a compelling memorable story. People are interested in “you.” By sharing a memorable story, you’re connecting with the audience at a more personal level. They now will feel more related to you and what you have to say.
7. Engage the audience throughout your presentation and make it interactive. Check in with them by asking questions. It’s much more fun when you include them.
8. Throughout your talk, share other stories about people who you helped and the results. People love to hear real-life stories of triumph and success.
9. End your talk with a “call to action.” What do you want as an outcome for your talk? Do you want the audience to take an action step? Do you want them to buy your product or service?
10. Capture your audience. If you want to keep in touch with them, offer to send them notes from your talk or give a gift if they give you their business cards.

Here’s a story from a person who took my tips and the results he achieved.

“I was preparing to enter the ‘final exam’ interview step with a new company—the position was for US Sales Director—and I had to give a presentation on how I would construct their sales organization. I had to sell two things: my ideas and ME. I took Rochelle’s ideas to heart and revised my presentation. The presentation went very well and they made me an offer when I was done! Two major points my audience commented on were the opening story and that I asked them questions throughout the presentation. The other candidate didn't engage the audience, he just talked straight through. Guess what? The first task the President has given me is to work with the Market Development VP and create a presentation to launch the product to physicians. Rochelle's stuff works!”

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.
© All Rights Reserved. Reproduction in whole or in part without permission from Rochelle Togo-Figa, Professional Sales Coach, is prohibited.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit www.SalesBreakthroughs.com.

Are You Creating Your Own Team?

I spoke to an entrepreneur today who was stressed out with all the things she needed to do in her business. It was clear by the sound of her voice that she needed help. Doing everything on her own was wearing her down and putting her into overwhelm. She’s a brilliant talented woman who wasn’t focusing on what she does best.

For most of us, it’s our passion that inspires us to go into business. We go into business with the strong desire to help people and make a difference in the world. But as we get more and more into our business, suddenly we realize there are many different hats we have to wear.

Although you realize bringing in business is a priority, all the things you have to do daily take you away from doing what you do best. Before long, you’re spending more time on the day-to-day tasks than on what will bring you in the most money.

You start off each day with a plan in place but early on you get side tracked by an unexpected situation. By the end of the day you realize you haven’t accomplished very much. You’re never going to grow your business trying to do many different things in your business. In addition, you have to focus more on doing tasks that you don’t enjoy doing.

I recently read a quote a friend of my posted on Facebook that sums it up. “A person’s most valuable currency is what comes naturally—if something isn’t easy, then don’t do it. You can’t override your feelings or ignore your core desires and expect to create something sustainable. When you let go of the activities that aren’t second nature, it opens up your creativity.” How true that is!

I can remember when I first started my business, I felt overwhelmed with all the tasks that needed to be done. I thought I was suppose to be super woman. I was doing work I didn’t like doing and it took longer to do because I wasn’t an expert. It didn’t leave me much time to do the work I loved.

As soon as I hired my first team member, I became more relaxed and more time opened up. I gave up the notion that I had to do it all. My creativity juices were brought back to life. I now reach out to my team of experts who help me in the areas I need help. I don’t always need them but I know they’re there when I do.

I invite you to do the same. Start by making a list of all your tasks. Next to each task, write your initial if it’s something you love to do or write an “x” if it can be delegated. Begin to create a team that you can reach out to help you who are experts. You’ll quickly see the difference it makes for you in your business.

Remember, you went into business because you’re good at what you do. Now it’s time to be doing what you do best.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

It’s Time to Raise your Financial Self-Worth

I was recently on a call with a client who shared with me how she received all theses leads at an event she attended. I expected her to be excited with such a strong response. It was obvious by the number of leads she received that people needed her services. Yet, she was feeling frustrated and depressed. And, when I asked her why, she said, “Even if I get the business, I’m still not covering all my expenses.”

I felt so sad to hear this because she’s great at what she does and should be paid generously for her expertise. We went a little deeper and uncovered she was afraid to charge more because she had a low-worth mentality. She had worked many years as an employee. Although she was now a business owner, she was still thinking like an employee.

What she experienced is not uncommon for many people who leave the corporate arena to start their own businesses. It’s easy to sell a large ticket item when you work for someone else. But when it comes to stating your fee, you find yourself tongue tied and stumbling over what to say. Although you have a passion and desire to help your clients, and hope to be financially rewarded for doing that, your limiting belief about your self-worth determines how much to charge.

Here are some statements that show it’s time to raise your financial self-worth:

• You know in your heart you’re not charging enough.
• You’re afraid if you increase your fees you’ll lose the clients you have.
• People are telling you that you should be charging more.
• You don’t believe you deserve to charge more.
• You’re afraid to go after bigger clients.
• You’re not excited when you bring in a new client.
• You resent the time you give to some of your clients.
• You’re giving extra time to clients and feeling depleted.

If any of the above statements sound familiar and you want to turn them around, here are some ways to help you gain the confidence to raise your fees:

• Make a list of the results clients get from working with you. As you write this list, you’ll gain more confidence seeing the value you bring to your clients.
• Ask several current clients why they chose to work with you. You’ll be surprised and delighted by the reasons your clients hired you.
• Visualize clients happily paying you what you’re worth. The more clearly you can see clients paying you what you’re worth, the more real it becomes.
• Write down all the reasons you deserve to increase your fees. After you’ve written this list, read it over and over so you begin to see that you deserve to be paid what you’re worth.
• Ask your satisfied clients for testimonials and then read them periodically. This will increase your confidence when you read how much you’ve helped them.
• For each negative thought you have about raising your fees, change that thought to a powerful and positive thought. Instead of saying “If I raise my fees, my clients will leave, say, “I’m worthy of these fees and provide a valuable service to my clients.”
• Next practice saying your new fees over and over until the words come out as easily as saying your name.

Remember many of the people you’re dealing with are business owners just like you. They see their own costs going up and expect your fees to increase too.

Remember the client I mentioned earlier. After working with her to shift her beliefs and thoughts about increasing her fees, I received a call from her. She was so excited she could hardly speak. She said, “I just met with a new client, presented my new fees and she hired me! And, it was so EASY!” Everything shifted for her once she raised her self-worth.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

It's Time to Blow Your Horn

I recently met with my client, Jenny, who left her corporate job to start her own business two years ago. Her business has quickly grown, she had built up a clientele of loyal customers and she was ready to go after bigger accounts. Yet, there was something in the way that was keeping her from pursuing the bigger accounts.

Jenny had worked for someone else for many years. She was comfortable promoting their product and staying in the background. But now as a business owner, the product she’s promoting is herself. She was having difficulty creating a compelling marketing message and letting people know about her.

When I asked her what was holding her back, she said she doesn’t think she can compete with the big competitors. And, when we went a little deeper, we uncovered the real fear and that was she didn’t think she was good enough. Now, is this the truth? Absolutely not! She made this thought up and deep down she believes it.

For many entrepreneurs, we have difficulty blowing our own horn. What holds us back can be our limiting thoughts. We’re not always aware of these thoughts, but you know they’re there because they can show up in our behaviors.

Here’s how you know you’re holding yourself back:

• You make excuses for not doing what you said you would do.
• You blame circumstances or other people for your situation.
• You find yourself distracted and sidetracked by other tasks.
• You feel overwhelmed by everything there is to do.
• You compare yourself to others.

If you want to take your business to the next level, you have to be willing to step out from behind the curtain and stand confidently and proudly center stage. It’s time to blow your horn, let everyone know how great you are, what you have to offer, and how they can help you.

It means “acting as if” you’re already that person. The more you act as if you are, over time you will become that person. It’s like being an actor. The actor takes on a role. She’s “pretending” to be that person; however, to the audience she “is” that person.

I did that when I created my new website. I wanted a new website that projected an image of professionalism yet softness. I took the leap and made the changes. At first it was scary. I wondered how people would respond. There was no reason to be scared, the response to the website has been so positive since I’ve launched it. In the first week, I’ve attracted two huge business opportunities. I’m so happy I made the leap!

Here’s 5 easy steps to help you blow your horn!

• Make a list of your accomplishments. When you do this exercise, you’ll begin to see how much you’ve accomplished. Far more than you ever thought!
• Make a list of the benefits people receive from working with you. This will help you become clear on what you provide for your clients.
• Interview clients. Ask them what they like best about working with you, what is unique about you, and why they hired you.
• Gather testimonials from your clients. Read those testimonials over and over, so you’re present to the results you’ve produced for your clients. These are your raving fans!
• Take action now! What’s one step you’ve been wanting to do in your business and been putting off that you’re willing to take on today?

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.

Your Thoughts are Key to Closing More Sales!

The power of shifting the way we think is a principle that has been taught for decades by many well-known spiritual leaders. And, if you walk into any book store, you’ll see bookshelves lined with books about positive thinking. People are hungry to be free from negative thinking and want to be excited by what’s possible, yet learning how to apply this principle to their lives still eludes many.

In the course of the day we’re receiving thousands and thousands of thoughts. Many of the thoughts we have keep us playing small in life and from going after the things we want. It may seem as if we have no control over the thousands of thoughts that come into our mind. But, the truth is, we do have a say in what we think.

Consider that as human beings we are always in an ongoing conversation with ourselves. Notice the conversation you’re having with yourself when you’re sitting across from a client. As you get present to your own internal voice, you will see you are a person driven by that ongoing conversation. You’re driven by a little voice in your head that never shuts up. That voice in your head tells you who you are and what you can and can't do.

The voice never disappears; however, it doesn’t have to stop you. The voice that tells you, “you can’t do this” or “I’m not good at this stuff,” is made up by you. You’ve had those thoughts for so long, you actually believe they’re real. These repetitive thoughts become your negative beliefs. Here are some negative beliefs that may sound familiar to you.

I’m not good enough. I don’t have what it takes. Something is wrong with me. I’ll never succeed. I don’t like to sell. What if I fail?

I don’t know enough. Who will want what I offer? I’m a failure. I’m too disorganized. I’m not worth it. I can’t do this.

Are these negative beliefs real or did you make them up? How have they stopped you from taking action in the past and today?

Ask yourself, “What are the thoughts I’m creating right now?” Are you thinking about new ways to bring in business or are you thinking of reasons why you’re not bringing in enough business? Are you thinking of all the ways you help your clients or are you thinking you’re never going to be as successful as other entrepreneurs?

Studies have shown the mind is like a programming machine. And, whatever thought the mind hears over and over again believes it to be true. If that’s the case, why not change the negative belief to a positive belief? We can turn any negative thought we have into positive and powerful thoughts.

Here are some examples of how easily you can change some negative beliefs.

“They’ll think my fees are too high.” Your fear about charging higher fees has more to do with your own self worth than what people think. If you know in your heart you bring value to your clients, you’re worth it. To help you see your worth, make a list of everything you provide and all the benefits your clients get from working with you. Then read the list over so you can see the value you bring. If you believe you’re worth it, they will to!

“It’s hard for me to ask for referrals.” Often a thought like this will have an underlying belief such as “people don’t want to help me,” “people aren’t happy with my services,” or “I’m afraid I’ll appear too pushy.” How do you know they don’t want to help you, aren’t happy with your service, or will think you’re too pushy? We tend to get a rejection or two and conclude that people will not help us. Before you ask for the referral, say to yourself, “I did a good job for my client! They want to help me. I’m going to ask for a referral without being attached to a result.”

“Public speaking scares me to death.” Will you die if you speak in public? Is that really true? I haven’t seen it happen once, yet. What’s the really worst thing that could happen? Your presentation might bore some people. Could you handle that? With a little practice, don’t you think you’d improve? Of course you could. To ease your fear of speaking, you can build up your confidence by giving small presentations at your local library or your local community center.
Now, the more you say these thoughts to yourself and to others, they become real. Negative thoughts like “It’s hard for me to ask for referrals.” “I’m not good at managing my time.” “Public speaking scares me.” Every limiting thought becomes a self-fulfilling prophecy. It’s true because you say it’s true. And, if you don’t question your thoughts, they will continue to control your destiny. You can change those thoughts.

The thoughts you have are the key to achieving everything you want in your life and business. You have within yourself the ability to change your thoughts and by doing that, you can achieve everything you need to bring in sales beyond your wildest dreams! When you start shifting your thinking, you’ll easily start attracting new clients and bringing in new business.

If you liked what you've read and want help in applying these steps to your business, I invite you to take your first step by signing up for a Breakthrough Strategy Session with me. If you're stuck in your business or frustrated you're not bringing in more sales, please stop suffering and call me. There is a solution! I will walk you through a step-by-step process that will give you clarity about the direction of your business, create a 180-degree turn around in your thinking about sales, and move you forward quickly. I will personally give you my one-on-one breakthrough strategies that fit you and your business. Click here to learn more.

If you would like to use this article on your website, or for your own ezine, not a problem; however, there’s one thing you MUST include: Rochelle Togo-Figa, The Sales Breakthrough Expert, is the creator of the Sales Breakthrough System™, a proven step-by-step sales process that will help you close more sales, sign on more clients and make more money with ease and velocity. To sign up for her free sales articles and teleclasses on closing more sales, visit http://www.salesbreakthroughs.com/.